Invoice Payment 

If you want to delay the payment, you can choose the invoice payment method that we offer in cooperation with our partner company Klarna AB.

 

Klarna Invoice

  • Always get your goods before you pay
  • Your invoice will be sent by email after your parcel has left our warehouse
  • Always 14-day payment time
  • Invoice Fee: €3.00 
  • Download your invoices from Klarna.at

If payment does not take place a reminder fee of €5.00 and an interest rate of 8% is imposed for the 1. reminder. (The 2. reminder fee is €7.00 and the interest rate is still 8 %). When you make a purchace with Klarna invoice, a credit test is conducted, and in special cases involves the collection of credit information.

If you want more detailed information or if you need to print a new invoice, you can visit Klarna.at

For questions about an invoice or a payment, you can contact Klarna's Customer Service directly here:

Phone: +43 (0) 720 883 811
Email: kundendienst@klarna.at

 

In case of returns

If you have chosen the invoice payment method and you wish to send some of the items back, simply deduct the price of the returned items from the total invoice amount before making the invoice payment. Remember to contact Klarna and let them know you have made a return.

The return shipping costs of €3.95 will be deducted from your refund. If you sent back all ordered items you will however not be charged for the invoice fee.

 

Your payment security

When you pay with Klarna Invoice your purchase is safe and simple. 

Personal data are handled in accordance with applicable law. Klarna uses your personal data primarily for the purpose of customer identification, credit checks, preventing improper use but occasionally also for customer surveys and marketing purposes. During customer handling your social security number is used as customer number. 

 

Klarna AB, corporate identity number: 556737-0431